Alexandra Lozano Immigration Law PLLC

Document Specialist (Bilingual English/Spanish) *YAKIMA*

Location US-WA-Yakima
ID 2024-1458
Category
Customer Service/Support
Position Type
Full-Time
Remote
No

Overview

Do you want a job where you can show up and make a difference in the world every day? Are you ready to join a dynamic, mission-driven company? At Alexandra Lozano Immigration Law (ALIL) we are dedicated to changing the lives of the Latino immigrant community through zealous advocacy, finding creative solutions and aggressive legal strategies.   Apply today to join our team and become a part of our mission! 

 

 

The Document Specialist performs duties related to the processing of correspondence and
packages received in our company. The responsibilities of this position include working
collaboratively with colleagues to ensure document consistency, providing employee training
on document usage, and organizing documents throughout the organization. Ultimately, you
will work with team members across the organization to ensure that our documents are well-
organized, easily accessible and that clients and the firm have their needed documents on time

Responsibilities

1. Receive and remove mail from bins.
2. Sort and process correspondence received for clients and/or the Firm
3. Load mail (from USCIS) onto automated equipment and monitor flow to ensure
continuous feed and properly scan of every document
4. Contact clients (by phone) to inform them about mail received for them (Work Permits
and Green Cards) confirming the way that they want to receive it.
5. Record (Litify) the conversation with client and outcome of the call
6. Mail out correspondence for clients, by creating the label and assuring that the
correspondence is sent correctly
7. Work with colleagues to ensure consistency of documentation practice across the
company
8. Train employees on efficient correspondence processing management (if needed)
9. Ensure documentation integrity
10. Control access to documents

Qualifications

  • 1. Proven experience in administrative, back office operations or a similar role, with a
    focus on operational efficiency and team management.
    2. Strong leadership and management skills, with the ability to motivate and inspire a
    team to achieve performance goals.
    3. Excellent communication and interpersonal skills, with the ability to effectively
    collaborate with internal stakeholders at all levels.
    4. Analytical mindset with the ability to analyze data, identify trends, and make
    data-driven decisions to improve back office operations.
    5. Proficiency in back office software, data management systems, and other relevant
    tools.
    6. Strong problem-solving and decision-making abilities, with the capacity to handle
    complex and challenging situations related to back office operations.
    7. Strong organizational and time management skills, with the ability to prioritize
    tasks and meet deadlines in a fast-paced environment.
    8. Proficiency in using computer systems, including Microsoft Office Suite and data
    entry software.
    9. Excellent attention to detail and data accuracy, with the ability to identify errors and
    make necessary corrections.
    10. Flexibility and adaptability to changing priorities and business needs.
    11. Commitment to maintaining confidentiality and handling sensitive information with
    integrity

 

Salary starts at $22.00 hr based in years of experience

 

Alexandra Lozano Immigration Law is headquartered in Seattle, WA with offices in Los Angeles, Chicago, and Texas. Our team of passionate and highly trained individuals are doing life changing work for immigrants to the United States. We are a client-focused, results-oriented firm specializing in humanitarian immigration - 360 VAWA, U Visa, and T Visa as well as post-deportation options. 

We are one of the fastest growing companies in America (#247 on Inc.5000), and our unique approach to cases has a proven success rate of over 90%. Our compensation and benefits are highly competitive, and we are always looking for people with a combination of grit and kindness, intelligence and empathy, and a desire to help improve people’s lives - if this sounds like you, we would love to meet you.

 

 

#IN-ALIL

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