Alexandra Lozano Immigration Law PLLC

Senior Manager, Paralegals/Intake Specialists (Bilingual English & Spanish) *CHICAGO*

Location US-IL-Chicago
ID 2024-1624
Category
Sales
Position Type
Full-Time
Remote
No

Overview

Do you want a job where you can show up and make a difference in the world every day? Are you ready to join a dynamic, mission-driven company? At Alexandra Lozano Immigration Law (ALIL) we are dedicated to changing the lives of the Latino immigrant community through zealous advocacy, finding creative solutions and aggressive legal strategies.   

 

Apply today to join our team and become a part of our mission! 

 

Position Overview:
We are seeking a dedicated and experienced BILINGUAL Senior Manager, Paralegals/ Intake Specialists  to lead and manage
our Intake team. The ideal candidate will have a strong background in the legal field, proven
leadership abilities, and excellent communication skills in both English and Spanish. This
position requires someone who is highly organized, committed to excellence, and capable of
driving results in a fast-paced environment.

Responsibilities

  • Lead and manage the Intake team, ensuring efficient and high-quality service to all
    clients.
    Oversee daily operations, including monitoring performance metrics, team productivity,
    and ensuring compliance with internal and external standards.
    Provide mentorship, guidance, and support to the Intake staff, fostering a collaborative
    and positive work environment.
    Act as the point of escalation for any complex or sensitive client matters.
    Collaborate with other departments to ensure seamless client intake and transition
    processes.
    Develop and implement process improvements to optimize efficiency and client
    satisfaction.
    Ensure all intake documentation is accurate and in compliance with legal standards.

Qualifications

 

  • MUST BE BILINGUAL- PROFICIENT IN ENGLISH & SPANISH.
  • MUST HAVE A BACHELOR'S DEGREE.
  • Please note; This is not a remote opportunity.
  • MUST BE WILLING TO WORK IN THE OFFICE TUESDAY- SATURDAY. 
  • 6+ years of sales experience, with at least 3 years in sales managerial role.
  • Sales training and motivational experience is essential.
  • Proven track record in leading virtual and in-person sales teams, particularly for services.
  • Experience in Business Development.
  • Excellent communication and persuasion skills.
  • Strong personnel management skills.
  • Objective and detail-oriented approach.
  • High level of empathy.
  • Leadership and mentoring capabilities.
  • Advanced multitasking and problem-solving skills.
  • Strategic thinking and adaptability.
  • Proficiency in data analysis and usage of analytic tools/systems.
  • Ability to work in an office setting.

 

WHO WE ARE:

Alexandra Lozano Immigration Law is headquartered in Seattle, WA with offices in Los Angeles, Chicago, and Texas. Our team of passionate and highly trained individuals are doing life changing work for immigrants to the United States. We are a client-focused, results-oriented firm specializing in humanitarian immigration - 360 VAWA, U Visa, and T Visa as well as post-deportation options. 

 

We are one of the fastest growing companies in America (#247 on Inc.5000), and our unique approach to cases has a proven success rate of over 90%. Our compensation and benefits are highly competitive, and we are always looking for people with a combination of grit and kindness, intelligence and empathy, and a desire to help improve people’s lives - if this sounds like you, we would love to meet you.

 

#IN-ALIL 

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